Support
Need a hand, hit something that didn't work, or want to tell us how the practice is landing for you? Write to us and a person — not a bot — will read it and reply.
We aim to reply within a couple of business days.
Common questions
What is SomaticEcho?
Think of it as meditation that reaches your body, too. It's an AI guide you talk to: close your eyes, give it about fifteen minutes, and Echo leads you through a quiet practice that helps your nervous system release tension it's been holding — so your body feels lighter and your mind settles. You're not performing or pushing, just letting go. Echo is honest that it's AI, and you stay in control of what it remembers.
Is my voice recorded?
Echo listens in real time to guide the session. In the app, your raw audio is not stored — it is processed in the moment and let go. The full detail is in our Privacy Policy.
What does Echo remember about me, and can I change it?
Echo only carries what you tell it through the practice, and you stay in charge of it: you can change or remove what it holds by talking with it. You are the source of truth for your own data, not an admin panel.
How do I delete my account or data?
Email support@somaticecho.com and we will walk you through it and remove your data on request.
I have a medical concern.
SomaticEcho is a wellness practice, not medical care, and it cannot diagnose, treat, or advise on any condition. If something feels acute or urgent, please contact a qualified health professional or your local emergency services.